Privacy policy

Last Updated: April 7, 2025

Aurega ("we," "us," or "our") is committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit or make a purchase from our website (the "Site").

By using our Site or providing us with your personal data, you agree to the terms of this Privacy Policy. If you do not agree, we kindly ask that you discontinue use of our Site.

1. Personal Information We Collect

Information You Provide

When you make a purchase or interact with us, we collect personal details necessary to process your order, including:

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment information (e.g., credit card details)

This data is collectively referred to as "Order Information."

Additionally, when you contact us via email, forms, or customer service inquiries, we collect the details you voluntarily provide.

Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device, including:

  • Web browser type and version

  • IP address

  • Time zone

  • Cookies stored on your device

  • Pages or products viewed

  • Referral sources (e.g., websites or search terms that directed you to us)

  • Interactions with our Site

This is referred to as "Device Information."

How We Collect Device Information

  • Cookies: Small data files stored on your device or computer, which may include an anonymous unique identifier. You can manage cookies through your browser settings, but disabling cookies may affect the functionality of our Site.

  • Log files: Track actions occurring on the Site, including IP address, browser type, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

2. How We Use Your Personal Information

Order Information is used to:

  • Process and fulfill orders

  • Processing payments securely

  • Arranging for shipping and delivery

  • Providing order confirmations, invoices, and tracking updates

  • Responding to customer service inquiries

  • Communicating with you about your order status or account information

  • Screening orders for potential risk, fraud, or unauthorized activity

Device Information is used to:

  • Improve and optimize Site performance

  • Analyze browsing patterns for better marketing strategies

  • Display relevant advertisements

  • Detect security threats or fraudulent behavior

3. Sharing Your Personal Information

We do not sell or rent your personal information. 

However, we may share your data with trusted service providers necessary to operate our business and fulfill your orders. This includes:

  • Shopify (e-commerce platform provider) – Shopify Privacy Policy

  • Google Analytics (Site analytics and tracking) – Google Privacy Policy

  • Payment processors (for secure transactions)

  • Shipping and fulfillment partners

Additionally, we may disclose your personal information:

  • To comply with applicable laws or regulations

  • To respond to lawful requests, subpoenas, or court orders

  • To protect our rights, property, or safety, or that of others

  • To investigate fraud or security concerns

4. Behavioral Advertising

We use Device Information to deliver targeted advertisements or marketing communications that we believe may interest you. This includes the use of remarketing pixels, such as Google Analytics and Facebook Pixel. You may opt-out of targeted advertising through:

If you prefer not to receive marketing emails from us, you can unsubscribe anytime using the link in our emails.

5. Data Security & Protection

We take security seriously and use industry-standard measures to protect your data, including:

  • SSL Encryption: Secure Socket Layer technology for safe data transmission.

  • Secure Payment Processing: Transactions are encrypted and handled by trusted gateways.

  • Access Controls: Limited access to personal information for authorized personnel only.

While we make every effort to protect your data, no online system is 100% secure. If you suspect unauthorized access to your information, please contact us immediately.

6. Age of Consent

The minimum age requirement for accessing or using our Site is 16 years old. We do not knowingly collect data from anyone under this age. If we discover such information has been collected, we will promptly delete it.

7. Data Retention

We retain your Order Information in our records indefinitely unless you request us to delete this information. Device Information may be retained as necessary for analytical purposes, marketing, or to comply with applicable legal obligations.

8. Your Rights

You have certain rights concerning your personal information, including:

  • Accessing personal information we hold about you

  • Correcting, updating, or deleting your personal information

  • Opting out of receiving marketing communications from us

You can exercise these rights by contacting us at support@auregahome.com.

Please note, even if you opt-out of marketing communications, we will still send transactional emails relating to your orders or account activity.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, regulations, or operational needs. Any changes will be posted with a new "Last Updated" date.

We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, please contact us via email at: support@auregahome.com

Your privacy matters to us, and we appreciate your trust in Aurega.